Case Study: Parlour Group
Parlour Group and Allara Learning collaborate to develop a bespoke leadership and management training program for senior staff
After opening the Parlour Group’s fourth venue Stanton & Co in Rosebery, group owner Brody Petersen recognised that it was essential to equip the right people with the right skills, in order to continue to grow the business:
“My vision for the whole group is to grow and build a hospitality company with unique venues. I can have this big goal of wanting to grow, but I can’t do it without people.”
Having already created Parlour Group’s onboarding and induction training program, Parlour Group approached Allara Learning to collaborate on developing a unique Leadership and Management program tailored to their business.
Allara Learning worked with Parlour Group to map the group’s requirements to a structured training program. The Parlour Group Leadership and Management program seamlessly delivered a BSB51915 Diploma in Leadership and Management (a nationally recognised qualification) alongside the group’s four key attributes they expect from their management team: delivering results, people management, financial accountability and customer service.
Group owner Brody Petersen comments:
“I was able to look at my business needs and tailor a program to how I want my managers to behave and what I want them to know. And it’s all based on hospitality and restaurants. Everything they’ll be doing in this course will be put back into the business.”
- To date, twenty of Parlour Group’s senior employees, including venue managers, restaurant managers, bar managers, head chefs and sous chefs, have started the program.
- The program is being implemented across the Parlour Group as a standard prerequisite for all staff entering management positions.
- Group owner Brody Petersen is delighted with the new program, remarking “I think all directors of hospitality groups our size or bigger will be doing this [in the future].”
Brody Petersen , Parlour Group owner
“I was able to look at my business needs and tailor a program to how I want my managers to behave and what I want them to know. Everything they’ll be doing in this course will be put back into the business.”
Founded in 2011, Parlour Group draws inspiration from the finer aspects of the North American spirit to provide Australians with premium hospitality experiences in four convenient Sydney-wide locations.
Parlour Group’s growing portfolio of venues includes Riley St Garage, Surly’s American Tavern, Village Inn, and Stanton & Co.