Case Study: Parlour Group
Parlour Group and Allara Learning collaborate to develop a bespoke leadership and management training program for senior staff
After opening the Parlour Group’s fourth venue Stanton & Co in Rosebery, group owner Brody Petersen recognised that it was essential to equip the right people with the right skills, in order to continue to grow the business:
“My vision for the whole group is to grow and build a hospitality company with unique venues. I can have this big goal of wanting to grow, but I can’t do it without people.”
Having already created Parlour Group’s onboarding and induction training program, Parlour Group approached Allara Learning to collaborate on developing a unique Leadership and Management program tailored to their business.
Allara Learning worked with Parlour Group to map the group’s requirements to a structured training program. The Parlour Group Leadership and Management program seamlessly delivered a BSB51915 Diploma in Leadership and Management (a nationally recognised qualification) alongside the group’s four key attributes they expect from their management team: delivering results, people management, financial accountability and customer service.
Group owner Brody Petersen comments:
“I was able to look at my business needs and tailor a program to how I want my managers to behave and what I want them to know. And it’s all based on hospitality and restaurants. Everything they’ll be doing in this course will be put back into the business.”
- To date, twenty of Parlour Group’s senior employees, including venue managers, restaurant managers, bar managers, head chefs and sous chefs, have started the program.
- The program is being implemented across the Parlour Group as a standard prerequisite for all staff entering management positions.
- Group owner Brody Petersen is delighted with the new program, remarking “I think all directors of hospitality groups our size or bigger will be doing this [in the future].”
“I was able to look at my business needs and tailor a program to how I want my managers to behave and what I want them to know. Everything they’ll be doing in this course will be put back into the business.”
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Founded in 2011, Parlour Group draws inspiration from the finer aspects of the North American spirit to provide Australians with premium hospitality experiences in four convenient Sydney-wide locations.
Parlour Group’s growing portfolio of venues includes Riley St Garage, Surly’s American Tavern, Village Inn, and Stanton & Co.