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Diversity in the Workplace

Overview

Wherever you live or work in Australia today, you will be in constant contact with people from a vast range of cultural and social backgrounds. When you are at work this includes both co-workers and customers.

This interactive course sees learners move through different areas of a hotel, where they are presented with various scenarios relating to social and cultural issues that may cause misunderstandings or conflict in the workplace.

Working through these challenges, participants will learn how to effectively communicate with people from diverse backgrounds, as they meet people who are of different ages, genders, and sexual orientations, and who may be from diverse cultural, racial and religious backgrounds.

Through these interactions, learners will develop improved cultural awareness, in order to overcome barriers and respond appropriately to social and cultural differences, to prevent discrimination from occurring in the workplace.

Duration: Self-paced. 15-20 min

Watch the video demo

Learning platform

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