Diversity in the Workplace
Wherever you live or work in Australia today, you will be in constant contact with people from a vast range of cultural and social backgrounds. When you are at work this includes both co-workers and customers.
This interactive course sees learners move through different areas of a hotel, where they are presented with various scenarios relating to social and cultural issues that may cause misunderstandings or conflict in the workplace.
Working through these challenges, participants will learn how to effectively communicate with people from diverse backgrounds, as they meet people who are of different ages, genders, and sexual orientations, and who may be from diverse cultural, racial and religious backgrounds.
Through these interactions, learners will develop improved cultural awareness, in order to overcome barriers and respond appropriately to social and cultural differences, to prevent discrimination from occurring in the workplace.
Duration: Self-paced. 15-20 min
Watch the video demo
Get up and running quickly with our Cloud-hosted LMS (Learning Management System).
Reduce staff time away from the workplace and eliminate the need for travel.
Brand your LMS to make it feel like a true part of your business.
Your dashboard, sign-up page, web address, email notifications and certificates can all branded.
Plus, add your own content - like a welcome video or links to your social media sites.
Email a branded certificate to staff when they complete a course or learning plan.
Easily monitor and track performance.View reports by venue, course or indivdual. Schedule reports to be sent direct to your inbox.
We provide dedicated account managers to support and assist clients and employees in reaching their training and reporting objectives.