Food Allergy Awareness for Front-of-house Staff


Food allergies now affect 1 in 20 children and 2 in 100 adults in Australia. For someone with food allergies, even a trace of their allergen could be deadly.

Recent studies reveal most severe food-related emergencies occur while eating out.

It’s critical that your front-of-house staff are fully aware of the serious risk food allergies pose.

Allara Learning’s new online food allergy awareness course has been specifically designed for front-of-house staff working in the Australian food service industry. Staff will learn how to:

  • Communicate with customers and kitchen staff regarding food allergies
  • Identify and avoid cross contamination risk
  • Recognise the signs and symptoms of allergic reactions (including anaphylaxis).
  • Respond to a food allergy emergency

The course includes realistic scenario-based activities to help improve learners’ engagement and understanding of core concepts.

The course is fully responsive, providing an optimal viewing experience across a wide range of devices from mobile phones to desktop computer monitors.

Duration: Self-paced. 15-20 min

Watch the video demo

Learning platform

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