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Provide Responsible Service of Alcohol (RSA) NSW


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Provides participants with the underpinning knowledge and the understanding required to act responsibly when serving liquor (alcohol), the types of strategies that can be used to help make sure that customers drink responsibly and that minors (people under 18 years of age) do not have access to alcohol.

Job roles

The following occupations relate to this qualification.

Bar Attendants prepare, mix and serve drinks to customers in hotels, bars, cafes, restaurants and clubs.

Bar Operators prepare, mix and serve drinks to customers in hotels, bars, cafes, restaurants and clubs. They also have bar operation responsibilities, such as handling financial transactions, looking after the cellar and providing specialist advice on drinks.

Food and Beverage Supervisors oversee operations in the food and beverage sector of the hospitality industry, working in restaurants, cafes, hotels, clubs and other food and beverage outlets.

Restaurant Managers are responsible for all front of house activities in a restaurant, including serving clients as well as supervising staff. They are also responsible for developing customer service strategies, staff hiring and training, and budget control.

Waiters serve food and drinks to restaurant guests, taking reservations and handling money. Waiters at advanced levels may provide silver service and specialist food and wine advice to customers.

Skills developed

The Responsible Service of Alcohol (RSA Training) unit aims to provide liquor service staff with the knowledge and awareness necessary to responsibly serve alcohol in licensed premises.


Qualification Provide Responsible Service of Alcohol (RSA) NSW
National course code SITHFAB002
Accreditation Tactical Training Group
Duration 6 hours face-to-face with a qualified RSA Trainer
Study mode Classroom
Price $160

Course plan

  • Identifying the context of Responsible Service of Alcohol
  • Awareness of Drink-Driving and prevention
  • Measuring the outcomes of Responsible Service of Alcohol on premises
  • Agenises
  • The Impact of Alcohol Misuse and Abuse
  • Legislative framework for Responsible Service of Alcohol
  • Implementing Responsible Service of Alcohol strategies
  • The Liquor Act overview and the Liquor Industry Code of Practice
  • Responsible promotion of liquor
  • Intoxication – Indicators and Offences

Exam information

At the end of the course you are required to successfully complete a written assessment.

Who is this course for?

If you are working (or planning to work) in a venue that serves alcohol, you need RSA certification to do any of the following roles:

  • Licensee
  • Secretary of a registered club
  • Staff who sell, supply, or serve alcohol on the licensed premises
  • Staff who perform crowd control or bouncer activities
  • RSA marshals, if they are required in the venue by law or licence condition.

What are the entry requirements?


We are not CRICOS registered, as a result we are not able to accept enrolments for international students on a Student Visa. All students who are not an Australian citizen must have their visa status verified before they can enrol in any nationally recognised course.

Working holiday Visas are ACCEPTABLE.

What are the outcomes?

At the end of the course you are required to successfully complete a written assessment.

This course is accredited under the Australian Quality Training Framework (AQTF), Australian Skills Quality Authority (ASQA), and is also approved by Liquor and Gaming NSW as satisfying the RSA training provisions.

Upon successful completion of this course, candidates will receive a Statement of Attainment in “SITHFAB002 Provide Responsible Service of Alcohol” as part of SIT20316 Certificate II in Hospitality as well as Liquor and Gaming NSW Interim Certificate which is required to apply for an RSA Competency card.

What are the course requirements?

What you'll need.

English Language

In order to successfully enrol in this course, you must have a level of proficiency in written English, allowing you to engage in the course materials and content and ensuring you can undertake the variety of assessments.

How is the course delivered?

This course is delivered over 6 hours in a face-to-face classroom environment by a qualified and OLGR approved RSA trainer and assessor.

Employer incentives

Your investment in skilling your staff through training may also bring with it a number of State and Australian Government financial incentives.

Financial incentives you may be eligible for include:

  • Australian Government standard Commencement and Completion Incentives ranging from $750
    to over $4,000
  • Training award pay rates (if required)
  • Exemption or rebates from payroll tax (where applicable)
  • Exemption of apprentice’s wages from workers compensation premium calculations (NSW apprentices)
  • Extra incentives to assist in the employment of under-represented groups such as
  • Apprentices or trainees with a disability, mature age, school-based and Indigenous
  • A number of extra incentives which are available for certain areas or qualifications

Note Incentives are dependent on meeting eligibility criteria.

Contact Allara Leaning on 1300 772 724 to discuss your eligibility for incentives.


Talk to a training consultant about your requirements

1300 772 724

SITHFAB002 Provide Responsible Service of Alcohol (RSA) NSW

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