Training Video - Dealing With Intoxicated Guests


Working within the hospitality industry, you are likely to encounter intoxicated guests throughout your career. As a hospitality worker, you must be prepared to handle the situation in a calm, professional manner.

Filmed on-location in Merivale’s Queen Chow restaurant, this bite-sized training video demonstrates how to identify key signs of intoxication and react appropriately, while ensuring the safety of yourself and your team.

Duration: 04:34 mins

Series information

As leading hospitality training experts, we have partnered with premier hospitality group Merivale to develop a suite of micro training videos.

Our micro training videos combine Allara Learning's training expertise with the knowledge and experience of some of Merivale's most talented individuals.

Filmed on location in Merivale venues, each bite-sized training video shows staff best practice techniques and highlights how to avoid common injuries in the workplace.

These high quality, engaging videos are perfectly suited to employees who have become accustomed to getting short bursts of information from YouTube, Facebook and Instagram.

Learning platform

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