Courses

The Diploma of Human Resources Management reflects the role of individuals who have a sound theoretical knowledge base in human resources management and demonstrate a… View course

This qualification reflects the role of individuals who are engaged to manage the work of others or to add value to or review management practices.… View course

Our Essential Compliance Training Package has been specifically created for Australian businesses and organisations. This suite of online short courses includes Work Health Safety, Workplace… View course

The Food Safety Supervisor (FSS) training program provides participants with the underpinning knowledge and the understanding, on how to recognise, prevent and alleviate the hazards… View course

During storage and transport, food may be exposed to hazards from the environment or cross-contamination from other food. Proper food storage and transport are required… View course

Our Hospitality Compliance Training Package has been specifically created for the Australian hospitality market. This suite of online short courses includes Work Health Safety, Workplace… View course

This course provides the skills and knowledge required to resolve complex or escalated complaints and disputes with internal and external customers and colleagues. This course… View course

It’s crucial that you protect the personal information of your staff and customers yet most privacy training loses your staff’s attention straight away.… View course

Provides participants with the underpinning knowledge and the understanding required to act responsibly when dealing with the gaming industry (pubs, clubs, casinos and venues) promoting… View course

Provides participants with the underpinning knowledge and the understanding required to act responsibly when serving liquor (alcohol), the types of strategies that can be used… View course

Our Pubs & Bars Compliance Training Package has been specifically created for Australian pubs & bars. This suite of online short courses includes Responsible Service… View course

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There are a number of fines and penalties that may apply to venues and/or individuals for offences under the legislation regarding NSW Responsible Conduct… View course

Our Retail Compliance Training Package has been specifically created for the Australian hospitality market. This suite of online short courses includes Work Health Safety, Workplace… View course

There are a number of fines and penalties that may apply to venues and/or individuals for offences under the legislation regarding ACT Responsible Service… View course

There are a number of fines and penalties that may apply to venues and/or individuals for offences under the legislation regarding NSW Responsible Service… View course

There are a number of fines and penalties that may apply to venues and/or individuals for offences under the legislation regarding QLD Responsible Service… View course

There are a number of fines and penalties that may apply to venues and/or individuals for offences under the legislation regarding VIC Responsible Service… View course

There are a number of fines and penalties that may apply to venues and/or individuals for offences under the legislation regarding WA Responsible Service… View course

Filmed on-location at Merivale’s Charlie Parker’s, this bite-sized training video takes a look at the different areas to consider when setting up a… View course

Often referred to as the ‘silent killer’, Carbon Dioxide or CO2 is a colourless, odourless, asphyxiant gas. If leaking gas displaces the oxygen in the… View course

Filmed on-location at Merivale’s Fred’s – #1 in Delicious Magazine’s Top 100 Restaurants – this bite-sized training video will teach your staff how to correctly open… View course

Filmed on-location at Merivale’s Charlie Parker’s, this bite-sized training video will teach your staff how to correctly and safely polish wine and champagne… View course

Filmed on-location in Merivale’s Queen Chow restaurant, this bite-sized training video demonstrates how to clear a table professionally. This includes: -Picking an appropriate time… View course

Poor manual handling practice is one of the most common causes of injury to staff in the workplace. This bite-size training video shows learners how… View course

Working within the hospitality industry, you are likely to encounter intoxicated guests throughout your career. As a hospitality worker, you must be prepared to handle… View course

This video demonstrates the tasks necessary to perform a routine forklift pre-safety check, including visual checks, engine-running checks, test-driving, hydraulic function checks and reporting faults. … View course

This bite-size training video provides learners with general safety for handling hazardous chemicals. The video includes information about Material Safety Data Sheets (MSDS), Personal Protective… View course

A large number of injuries occur in the hospitality industry every year when staff empty bins and change bin liners. These injuries occur as a… View course

This bite-size training video demonstrates how to pour the perfect draught beer. The step-by-step video includes how to select the correct glass, how to correctly… View course