Courses

Food allergies now affect 1 in 20 children and 2 in 100 adults in Australia. For someone with food allergies, even a trace of their allergen could be deadly. … View course

In Australia, failure to comply with food safety laws and legislation can result in heavy fines, loss of licences and even prosecution. This online course… View course

Harassment, sexual harassment and discrimination cost businesses millions of dollars each year, and an even bigger personal cost is paid by the victims. This course… View course

One in three workplace injuries in Australia are caused by poor manual handling practices, with inexperienced workers posing the greatest risk. These injuries can have… View course

This bite-size training video demonstrates how to tap a Tooheys beer keg. The step-by-step video includes how to check the FOB, take the keg coupling… View course

Table service essentials are designed to help staff deliver the highest level of service for guests. Filmed on-location in Merivale’s Queen Chow restaurant, this… View course

Every year in Australia, workplace accidents result in over 500 deaths and 600,000 compensatable injuries. Workplace accidents, injuries and sickness cause personal pain and suffering, financial loss… View course

Bullying is a nuanced and complicated subject and it can have some terrible consequences for the wellbeing of your staff and your business. We’ve… View course

This online interactive training course has been designed to help protect your employees from becoming victims of armed robbery. This training course is designed to… View course

Our Back of House Video Training Package has been specifically created for the Australian hospitality market. This suite of micro training videos includes: How To… View course

Each year businesses in Australia lose an estimated $8 billion as a result of poor customer service. Understanding how to manage customer expectations and provide excellent… View course

Our Essential Compliance Training Package has been specifically created for Australian businesses and organisations. This suite of online short courses includes Work Health Safety, Workplace… View course

During storage and transport, food may be exposed to hazards from the environment or cross-contamination from other food. Proper food storage and transport are required… View course

Our Hospitality Compliance Training Package has been specifically created for the Australian hospitality market. This suite of online short courses includes Work Health Safety, Workplace… View course

It’s crucial that you protect the personal information of your staff and customers yet most privacy training loses your staff’s attention straight away.… View course

Our Pubs & Bars Compliance Training Package has been specifically created for Australian pubs & bars. This suite of online short courses includes Responsible Service… View course

There are a number of fines and penalties that may apply to venues and/or individuals for offences under the legislation regarding NSW Responsible Conduct… View course

There are a number of fines and penalties that may apply to venues and/or individuals for offences under the legislation regarding ACT Responsible Service… View course

There are a number of fines and penalties that may apply to venues and/or individuals for offences under the legislation regarding NSW Responsible Service… View course

There are a number of fines and penalties that may apply to venues and/or individuals for offences under the legislation regarding QLD Responsible Service… View course

There are a number of fines and penalties that may apply to venues and/or individuals for offences under the legislation regarding VIC Responsible Service… View course

There are a number of fines and penalties that may apply to venues and/or individuals for offences under the legislation regarding WA Responsible Service… View course

Filmed on-location at Merivale’s Charlie Parker’s, this bite-sized training video takes a look at the different areas to consider when setting up a… View course

Often referred to as the ‘silent killer’, Carbon Dioxide or CO2 is a colourless, odourless, asphyxiant gas. If leaking gas displaces the oxygen in the… View course

Filmed on-location at Merivale’s Fred’s – #1 in Delicious Magazine’s Top 100 Restaurants – this bite-sized training video will teach your staff how to correctly open… View course

Filmed on-location at Merivale’s Charlie Parker’s, this bite-sized training video will teach your staff how to correctly and safely polish wine and champagne… View course

Filmed on-location in Merivale’s Queen Chow restaurant, this bite-sized training video demonstrates how to clear a table professionally. This includes: -Picking an appropriate time… View course

Poor manual handling practice is one of the most common causes of injury to staff in the workplace. This bite-size training video shows learners how… View course

Working within the hospitality industry, you are likely to encounter intoxicated guests throughout your career. As a hospitality worker, you must be prepared to handle… View course

This video demonstrates the tasks necessary to perform a routine forklift pre-safety check, including visual checks, engine-running checks, test-driving, hydraulic function checks and reporting faults. … View course