Student file: Callan Wicken

From the cattle station to working behind the bar at the Seabreeze Hotel

Callan Wicken

Having previously worked on a cattle station, Callan Wicken moved to Nelson Bay in search of a career change.

Looking to gain the skills and experience he needed to work in the hospitality industry, Callan signed up for the Allara Learning JobReady program at the Seabreeze Hotel in Nelson Bay.

The JobReady program is a pre-employment initiative developed by Allara Learning that aims to provide training and employment opportunities to local job seekers while delivering skilled and experienced new staff members to employers.

A far cry from his job on the cattle station and well outside of his comfort zone, Callan never the less decided to ‘give it a go’.

“I thought I would jump in the deep end and give it a go… Dealing with customers and people isn’t something that I’m used to at all… Before this course I was working on a cattle station. I didn’t have to deal with customers or too many people out there,” he said.

“I thought I would jump in the deep end and give it a go… Dealing with customers and people isn’t something that I’m used to at all… Before this course I was working on a cattle station. I didn’t have to deal with customers or too many people out there.”

With training held on site at the Seabreeze Hotel, Callan was able to see first-hand the different aspects of hospitality in a real working environment.

Callan and his fellow students received practical training in the various service areas of the venue, including housekeeping and accommodation, food and beverage service, the bar, gaming service and the bottle shop.

Once they had completed their training, participants undertook work experience at the venue, affording them the opportunity to become familiar with the organisation, its facilities and processes.

Experience in a real work environment gave Callan the skills and self-confidence to kick-start his career in the hospitality industry.

“My favourite part is definitely working behind the bar. It’s helped me overcome my issue with talking to people. It’s a lot easier now approaching someone… I feel brighter and happier”, he commented.

“Watching Callan behind the bar, I could see his passion and excitement. This program really encourages participants to find their direction and work towards their goals. From working alone on a cattle station to becoming a bartender at the popular Seabreeze Hotel, Callan has come a long way with the JobReady program.”

General Manager – Communities at Allara Learning, Simon Power said;

“Watching Callan behind the bar, I could see his passion and excitement. This program really encourages participants to find their direction and work towards their goals. From working alone on a cattle station to becoming a bartender at the popular Seabreeze Hotel, Callan has come a long way with the JobReady program.”

Upon completing his training with Allara Learning, Callan was offered employment as a food and beverage attendant at the Seabreeze Hotel.

The JobReady program has inspired Callan to further his hospitality studies and fulfil his dream of running his own venue in the future.

Callan Wicken

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Seabreeze Hotel

Located in Nelson Bay, the Seabreeze Hotel offers a public bar, bistro with outdoor deck, restaurant, a range of accommodation options, entertainment and a drive through bottle shop.

Known for it’s exceptional customer service, relaxed atmosphere and sense of community, the Seabreeze Hotel is a local favourite.

seabreezehotel.com.au

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