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Overview

This qualification and training program provides participants with practical hands-on experiences in the application of skills and knowledge required of frontline staff within a range of business contexts. Subjects include:

  • Teamwork and personal work
  • Relationships and communications
  • Personal wellbeing
  • Maintain workplace safety
  • Continuous improvement and sustainability
  • Document design and creation
  • Create presentations


Details

Qualification Certificate III in Business
National course code BSB30120
RTO Tactical Training Group - RTO Code: 91054
Recognition Nationally Recognised Certificate - meets AQF standards (What's this?)
Duration 12 months
Study mode Work-based


Skills developed

This course aims to provide participants with sound business industry sector skills at a middle management level including;

  • Workplace communication and team work principles
  • Personal wellbeing awareness and practices
  • WHS practices and procedures
  • Critical thinking skills
  • Business document planning, design and creation
  • Creating and delivering electronic presentations
  • Innovation, sustainability and continuous improvement implementation

Who is this course for?

The BSB30120 Certificate III in Business is ideal for individuals seeking to enter into the business services sector, or who may already perform frontline workplace duties within the business services industry.


Entry requirements

There are no entry requirements for this qualification.


What types of assessments are used in this course?

During the course, you will undertake a wide range of assessment activities including:

  • Knowledge tests that include:
    • Multiple choice questions
    • Matching answers
    • Short answer questions
    • Extended text responses
  • Workplace projects, assignments
  • and presentations
  • Portfolios of completed workplace tasks
  • Case studies
  • Role plays and simulated group activities
  • On-the-job practical skills application
  • and work experience

Course duration

The duration of this course is 12 months. To complete the course in this timeframe you will need to attend each scheduled face-to-face workshops and complete the assigned workplace activities by the due date set by your training facilitator.


Will I need to undertake work placement?

The application of skills in the workplace is a requirement of this course.

You will be required to demonstrate sound business skills and knowledge in the workplace for a minimum of 12 complete work periods (shifts), in a job role that involves the application of broad business skills such as:

  • Teamwork and personal work
  • Relationships and communications
  • Personal wellbeing
  • Maintain workplace safety
  • Continuous improvement and sustainability
  • Document design and creation
  • Create presentations

Recognition of Prior Learning? (RPL)

Yes, skills and qualifications you already have may count towards your qualification.

Find out more


Pathways from the qualification

After achieving this qualification candidates may undertake a range of higher-level qualifications, including:

  • BSB40120 Certificate IV in Business
  • BSB40520 Certificate IV in Leadership and Management

What support services are available?

Whilst undertaking training with Allara Learning, you will be provided access to a range of support services including:

  • Academic and learning support
  • Language, literacy and numeracy support
  • External support and counselling services
  • Peer networks

For more information please see the Allara Learning Participant Handbook.

We recommend that you read the Allara Learning Participant Handbook prior to enrolling with us.


What are the outcomes?

Upon successful completion of this course, participants will receive a nationally recognised qualification, BSB30120 Certificate III in Business.

This course is accredited under the Australian Qualifications Framework (AQF), Australian Skills Quality Authority (ASQA).

The Australian Qualifications Framework (AQF) is Australia’s national quality assured framework of qualifications in the school, vocational education and training and higher education sectors. It is approved by all Australian governments. All AQF qualifications are quality assured through government accreditation processes. Education providers that issue AQF qualifications have been authorised to do so under law.

The Australian Skills Quality Authority (ASQA) is the national regulator for Australia’s vocational education and training (VET) sector.


How is the course delivered?

This course is delivered through a work-based learning approach of face-to-face workshop training and on-the-job work experiences.Allara Learning conducts workshop training in your workplace on a 4-weekly cycle where you will participate in a range of training and assessment activities.

The Allara Learning Facilitator will also provide you with a range of workplace activities to complete in between each face-to-face workshop training session.

As part of this course and the BSB30120 Certificate III in Business qualification, you will be required to complete and record the details of a minimum of 12 complete work shifts within your workplace.

What are the computer requirements?

In order to attend the webinar sessions, you will need to have access to a computer, tablet or smart phone device with internet access. You will need a computer to complete the E-Learning formative learning and summative assessment tasks. Some assessment tasks and projects will require access to a printer and scanner.

A minimum standard device should:

  • Run a modern operating system
  • Connect to the internet
  • Run a modern browser
  • Run programs to create documents, spreadsheets and presentations, such as Microsoft office or equivalent
  • Enable the use of a web camera and headset.


Computing skill requirements

To successfully complete this course, participants will need to have a range of basic and some advanced computing skills. This includes:

  • Creating, saving and editing advanced designed Office documents
  • Accessing and searching the internet
  • Connecting digital cameras and downloading and storing images and video files
  • Participating in online webinars and student forums
  • Compressing and uploading documents, images and videos through websites
  • Downloading and saving documents from various websites

Course plan

The BSB30120 Certificate III in Business has 12 units of competency delivered across 7 subjects.

Maintain workplace safety

Learn and develop the skills and knowledge required to assist with implementing and monitoring an organisation’s work health and safety (WHS) policies, procedures and programs as part of a small work team.

This unit describes the skills and knowledge required to assist with implementing and monitoring an organisation’s work health and safety (WHS) policies, procedures and programs as part of a small work team.

Visit Training.gov.au for more details

Personal wellbeing

Learn and develop the skills and knowledge required to advocate for and feel empowered about personal wellbeing in the workplace. This involves developing and applying basic knowledge of factors that may influence wellbeing, both positively and negatively.

This unit describes the skills and knowledge required to advocate for and feel empowered about personal wellbeing in the workplace. It involves developing and applying basic knowledge of factors that may influence wellbeing, both positively and negatively.

The unit applies to those in a range of industry and workplace contexts, who work under direct supervision. It may also apply to learners who are preparing to enter the workforce.

Visit Training.gov.au for more details

Relationships and communications

Learn and develop the skills and knowledge required to communicate effectively to support positive relationships and networks in the workplace.

This unit describes the skills and knowledge required to communicate (through written, oral and nonverbal form) in the workplace within an industry.

This unit applies to a wide range of workers, but has a specific focus on the communication skills required for workers with limited responsibility for others.

Visit Training.gov.au for more details

This unit describes the skills and knowledge required to gather information and support effective relationships and networks, with particular regard to communication and representation.

The unit applies to individuals who use leadership skills to support the development of teams and help facilitate communication between team members.

Visit Training.gov.au for more details

Team and personal work

Learn and develop the skills and knowledge required to work effectively as part of a team.This includes the ability to interact productively with diverse groups of individuals in the workplace,organise personal work schedules, monitor and obtain feedback on work performance, and maintain required levels of competence.

This unit describes the skills and knowledge required to recognise and interact productively with diverse groups of individuals in the workplace. It covers responding to and working effectively with individual differences that might be encountered during the course of work.

The unit applies to individuals who work in a variety of contexts where they will be expected to interact with diverse groups of individuals. They may also provide some leadership and guidance to others and have some limited responsibility for the output of others.

Visit Training.gov.au for more details

This unit describes the skills and knowledge required to work effectively as part of permanent or project based teams in a workplace within an industry.

This unit applies to a wide range of workers, but has a specific focus on the teamwork skills required for workers with limited responsibility for others.

Visit Training.gov.au for more details

This unit describes the skills and knowledge required to organise personal work schedules, to monitor and obtain feedback on work performance and to maintain required levels of competence.

The unit applies to individuals who exercise discretion and judgement and apply a broad range of competencies in various work contexts.

Visit Training.gov.au for more details

Continuous improvement and sustainability

Learn and develop the skills and knowledge required to support continuous improvement and generate solutions to workplace problems in a team environment. This includes the ability to apply critical thinking skills, identify opportunities to improve the sustainability of work practices, encourage teams to participate in continuous improvement, monitor and report on specified outcomes, and support opportunities for further improvements.

This unit describes the skills and knowledge required to support continuous improvement in an organisation. Particular emphasis is on actively encouraging teams to participate in the process, monitoring and reporting on specified outcomes and supporting opportunities for further improvements.

The unit applies to individuals who use initiative, and organisational and communication skills to influence the ongoing development of the organisation.

Visit Training.gov.au for more details

This unit describes the skills and knowledge required to measure, support and find opportunities to improve the sustainability of work practices.

The unit applies to individuals, working under supervision or guidance, who are required to follow workplace procedures and instructions. These individuals work in an environmentally sustainable manner within scope of competency, authority and own level of responsibility.

Visit Training.gov.au for more details

This unit describes skills and knowledge required to apply critical thinking skills to generate solutions to workplace problems in a team environment.

The unit applies to individuals who are required to develop and extend their critical and creative thinking skills to different issues and situations. These individuals apply a range of problem solving, evaluation and analytical skills resolve workplace issues within a team context.

Visit Training.gov.au for more details

Fees


Subsidised Prices

WG Learning - RTO Code: 91178

Student Fee
Traineeship $0
Concession $240
First Qualification $1,320
Second or Further Qualification $1,580

This training is subsidised by the NSW Government

View fees information

Are you eligible for NSW government subsidised training under Smart and Skilled?
For information about eligibility, please visit Smart and Skilled - Are You Eligible?

Tactical Training Group - RTO Code: 91054

Program Student Fee
(Non-concessional)
Student Fee
(Concessional)
User choice - Traineeships $ $

WG Learning - RTO Code: 91178

Program Student Fee
(Non-concessional)
Student Fee
(Concessional)
User choice - Traineeships $350 $0
User choice - Traineeships $ $

User Choice is an ACT Government training initiative, funded by the ACT and Australian Governments. For further information, including eligibility requirements, please visit The Australian Apprenticeships (User Choice) website page

User Choice is an ACT Government training initiative, funded by the ACT and Australian Governments. For further information, including eligibility requirements, please visit The Australian Apprenticeships (User Choice) website page

User Choice is an ACT Government training initiative, funded by the ACT and Australian Governments. For further information, including eligibility requirements, please visit The Australian Apprenticeships (User Choice) website page

WG Learning - RTO Code: 91178

Program Student Fee
(Non-concessional)
Student Fee
(Concessional)
Certificate 3 Guarantee (Co-contribution fee) $240 $60
Traineeships – User Choice $1.60 / nominal hour $0.64 / nominal hour

For more information on the Certificate 3 Guarantee, including eligibility requirements, subsidy information, concessional student status and program related documents, please visit the Queensland Government Certificate 3 Guarantee website page.

The User Choice program provides a public funding contribution towards the cost of training and assessment for eligible Queensland apprentices and trainees. For more information, please visit lease visit the Queensland Government User Choice website page.

Non-subsidised Prices

Full Fee* $3,000

* Accreditation: Tactical Training Group - RTO 91054

CONTACT US

Talk to a training advisor about your requirements

1300 772 724

BSB30120 Certificate III in Business