Skip to main content

Overview

This qualification reflects the role of individuals who use sound knowledge of industry operations and a broad range of managerial skills to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.


Details

Qualification Diploma of Hospitality Management
National course code SIT50416
RTO Tactical Training Group - RTO Code: 91054
Recognition Nationally Recognised Diploma - meets AQF standards (What's this?)
Duration 24 months to 3 years
Study mode Work-based


Who is this course for?

The SIT50416 Diploma of Hospitality Management course is designed for individuals seeking to gain the required knowledge and skills to perform in roles such a;

  • chef de cuisine
  • chef patissier
  • front office manager
  • gaming manager
  • kitchen manager
  • motel manager
  • restaurant manager
  • sous chef

This qualification is suitable for an Australian Apprenticeship pathway.


Entry requirements

There are no specific entry requirements for this qualification. It is strongly recommended that individuals undertake lower level qualifications, and / or gain industry experience prior to entering SIT50416 Diploma of Hospitality Management, however this is not mandatory.


Recognition of Prior Learning? (RPL)

Yes, skills and qualifications you already have may count towards your qualification.

Find out more


Pathways from the qualification

This qualification provides a pathway to work in any sector of the hospitality industry as a departmental or small business manager.


What support services are available?

Whilst undertaking training with Allara Learning, you will be provided access to a range of support services including:

  • Academic and learning support
  • Language, literacy and numeracy support
  • External support and counselling services
  • Peer networks

For more information please see the Allara Learning Participant Handbook.

We recommend that you read the Allara Learning Participant Handbook prior to enrolling with us.


What are the outcomes?

This course is accredited under the Australian Quality Training Framework (AQF), Australian Skills Quality Authority (ASQA).

Upon successful completion of this course, participants will receive a nationally recognised qualification, SIT50416 Diploma of Hospitality Management.


What are the course requirements?

English Language

In order to successfully enrol in this course, you must have a level of proficiency in written English, allowing you to engage in the course materials and content and ensuring you can undertake the variety of assessments.

Computer and Internet

In order to complete your training you may be required to conduct research and/or complete projects, case studies and assignments. Access to a computer, the internet and office software is advantageous.


Exam information

Participants will be required to complete a range of assessment activities for each unit of competency which may include but is not limited to; written tests, workplace activities, case studies, projects, practical skills demonstrations and workplace observations.

Course plan

Food safety supervision

Learn and develop the skills and knowledge required to use personal hygiene practices to prevent contamination of food that might cause food-borne illnesses, including handling food safely during the storage, preparation, display, service and disposal of food, and identifying and controlling food hazards.

This unit describes the performance outcomes, skills and knowledge required to use personal hygiene practices to prevent contamination of food that might cause food-borne illnesses. It requires the ability to follow predetermined organisational procedures and to identify and control food hazards.

Visit Training.gov.au for more details

This unit describes the performance outcomes, skills and knowledge required to handle food safely during the storage, preparation, display, service and disposal of food. It requires the ability to follow predetermined procedures as outlined in a food safety program.

Visit Training.gov.au for more details

Stock control management

Learn and develop the skills and knowledge required to determine the purchasing requirements for goods, source suppliers, discuss requirements, and assess the quality of goods before purchase. Gain the ability to process stock orders, maintain stock levels, manage stocktakes, maintain documents that relate to the administration of stock, and store stock (including perishable supplies) in optimum conditions to minimise losses and wastage, and avoid food contamination.

This unit describes the performance outcomes, skills and knowledge required to maintain the quality of perishable supplies for food and beverage, commercial cookery or catering operations. It requires the ability to store perishable supplies in optimum conditions to minimise wastage and avoid food contamination.

Visit Training.gov.au for more details

This unit describes the performance outcomes, skills and knowledge required to determine the purchasing requirements for goods, source suppliers, discuss requirements, and assess the quality of goods before purchase.

Visit Training.gov.au for more details

This unit describes the performance outcomes, skills and knowledge required to process stock orders, maintain stock levels, minimise stock losses, manage stocktakes and maintain all documents that relate to the administration of any type of stock.

Visit Training.gov.au for more details

Manage quality customer services

Visit Training.gov.au for more details

Visit Training.gov.au for more details

Hospitality industry skills*

Variation to the course plan

*The unit of competency SITHIND004 Work effectively in hospitality service may be interchanged with any of the following units of competency as suited to the participant’s job role:

  • SITHCCC020 Work effectively as a cook
  • SITHKOP005 Coordinate cooking operations

This unit describes the performance outcomes, skills and knowledge required to work effectively in a hospitality environment and provide service to customers during service periods.

It requires the ability to integrate a range of individual technical skills while dealing with numerous sales, service or operational tasks simultaneously to meet the needs of multiple and diverse customers. It incorporates preparation, service and end of service tasks.

Visit Training.gov.au for more details

People management

Learn and develop the skills and knowledge required to effectively lead, support and manage team members and their performance, and encourage their commitment to the organisation. This involves learning to communicate effectively as a workplace leader to promote team cohesion, including motivating, coaching and developing the team, and forming the bridge between management and team members.

Learn to manage diversity in the workplace by implementing the organisation’s diversity policy, fostering diversity within the work team and promoting the benefits of a diverse workplace. Gain the ability to effectively resolve complaints and disputes with customers and colleagues using effective conflict resolution techniques and communication skills.

This unit describes the performance outcomes, skills and knowledge required to lead and manage people including in teams and support and encourage their commitment to the organisation. It requires the ability to lead by example and manage performance through effective leadership.

Visit Training.gov.au for more details

This unit describes the skills and knowledge required to manage diversity in the workplace. It covers implementing the organisation’s diversity policy, fostering diversity within the work team and promoting the benefits of a diverse workplace.

Visit Training.gov.au for more details

This unit describes the performance outcomes, skills and knowledge required to resolve complex or escalated complaints and disputes with internal and external customers and colleagues. It requires the ability to use effective conflict resolution techniques and communication skills to manage conflict and develop solutions. It does not cover formal negotiation, counselling or mediation.

Visit Training.gov.au for more details

This unit describes the skills and knowledge required to communicate effectively as a workplace leader, including understanding the context, choosing methods of communication to suit the audience, and following up.

Visit Training.gov.au for more details

This unit defines skills, knowledge and outcomes required to use leadership to promote team cohesion. It includes motivating, mentoring, coaching and developing the team and forming the bridge between the management of the organisation and team members.

Visit Training.gov.au for more details

This unit defines skills, knowledge and outcomes required to plan and supervise the performance of the team and develop team cohesion.

Visit Training.gov.au for more details

Recruit and induct

Visit Training.gov.au for more details

Roster staff

Learn and develop the skills and knowledge required to create, administer and communicate staff rosters, including the ability to plan rosters according to industrial provisions and operational efficiency requirements, and within wage budgets.

This unit describes the performance outcomes, skills and knowledge required to develop, administer and communicate staff rosters. It requires the ability to plan rosters according to industrial provisions, operational efficiency requirements, and within wage budgets.

Visit Training.gov.au for more details

Staff performance and development

Visit Training.gov.au for more details

Visit Training.gov.au for more details

Manage and monitor WHS

Learn and develop the skills and knowledge required to implement and monitor predetermined work health and safety practices to ensure a safe workplace, including the ability coordinate consultative arrangements, risk assessments, work health and safety training, and the maintenance of records. Learn to identify hazards, assess the associated workplace safety risks, take measures to eliminate or minimise those risks, and document all processes.

This unit describes the performance outcomes, skills and knowledge required to implement predetermined work health and safety practices designed, at management level, to ensure a safe workplace. It requires the ability to monitor safe work practices and coordinate consultative arrangements, risk assessments, work health and safety training, and the maintenance of records.

Visit Training.gov.au for more details

This unit describes the performance outcomes, skills and knowledge required to identify hazards, assess the associated workplace safety risks, take measures to eliminate or minimise those risks, and document all processes.

Visit Training.gov.au for more details

Prepare, manage, and monitor budgets

Visit Training.gov.au for more details

Visit Training.gov.au for more details

Sustainability

Learn and develop the skills and knowledge required to effectively analyse the workplace in relation to environmentally sustainable work practices, and to implement improvements and monitor their effectiveness.

This unit describes the skills and knowledge required to effectively analyse the workplace in relation to environmentally sustainable work practices and to implement improvements and monitor their effectiveness.

Visit Training.gov.au for more details

Regulatory requirements

Visit Training.gov.au for more details

Manage risk

Visit Training.gov.au for more details

Business relationships

Visit Training.gov.au for more details

Work operations and the operational plan

Learn and develop the skills and knowledge required to develop and monitor implementation of the operational plan to provide efficient and effective workplace practices within the organisation’s productivity and profitability plans. Learn to oversee and monitor the quality of day-to-day work, including the ability to communicate effectively with team members, plan and organise operational functions, and solve problems.

This unit describes the skills and knowledge required to develop and monitor implementation of the operational plan to provide efficient and effective workplace practices within the organisation’s productivity and profitability plans.

Visit Training.gov.au for more details

This unit describes the performance outcomes, skills and knowledge required to oversee and monitor the quality of day-to-day work. It requires the ability to communicate effectively with team members, plan and organise operational functions, and solve problems.

Visit Training.gov.au for more details

Fees


Subsidised Prices

Tactical Training Group - RTO Code: 91054

Student Fee
Traineeship $0
Subsidised (First Qualification) $3,750
Subsidised (Second or Further Qualification) $4,230

This training is subsidised by the NSW Government

View fees information

Are you eligible for NSW government subsidised training under Smart and Skilled?
For information about eligibility, please visit Smart and Skilled - Are You Eligible?

Tactical Training Group - RTO Code: 91054

Program Student Fee
(Non-concessional)
Student Fee
(Concessional)
User choice - Traineeships $350 $0
Skilled Capital $350 $0

Skilled Capital is an ACT Government Training initiative, funded by the ACT and Australian Governments. For further information ,including eligibility requirements, please visit The Skilled Capital website page

User Choice is an ACT Government training initiative, funded by the ACT and Australian Governments. For further information, including eligibility requirements, please visit The Australian Apprenticeships (User Choice) website page

Tactical Training Group - RTO Code: 91054

Program Student Fee
(Non-concessional)
Student Fee
(Concessional)
Higher Level Skills Program $560.00 $140.00

The Higher Level Skills program provides eligible individuals with access to a subsidised training place in selected certificate IV level or above qualifications, and priority skill sets. For more information, please visit lease visit the Queensland Government Higher Level Skills Program website page.

Non-subsidised Prices

Full Fee* $5,000

* Accreditation: Tactical Training Group - RTO 91054

CONTACT US

Talk to a training advisor about your requirements

1300 772 724

SIT50416 Diploma of Hospitality Management

Allara Learning is trusted by many brands you know and love