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This course provides liquor service staff with the knowledge and awareness required to responsibly serve alcohol in licensed premises.


National course code SITHFAB002
RTO Tactical Training Group - RTO Code: 91054
Recognition Statement of Attainment
Duration 6 hours face-to-face with a qualified RSA Trainer
Study mode Classroom
Fee $160

Skills developed

The Responsible Service of Alcohol (RSA) course provides liquor service staff with the knowledge and awareness required to responsibly serve alcohol in licensed premises. Participants will develop their knowledge surrounding compliance with NSW liquor laws, strategies that can be used to ensure that customers drink responsibly and that minors do not have access to alcohol, ID checks and secondary sales/supply, harm minimisation strategies, and dealing with intoxication, including assessing alcohol-affected customers and refusing service.

Who is this course for?

If you are working (or planning to work) in a venue that serves alcohol, you need RSA certification to work in any of the following roles:

  • Licensee or manager
  • Secretary of a registered club
  • Staff who sell, supply, or serve alcohol on the licensed premises
  • Staff who perform crowd control or bouncer activities
  • RSA marshals, if they are required in the venue by law or licence condition.

Entry requirements

There are no education entry requirements for this qualification.

English language requirements

In order to successfully enrol in this course, you must have a level of proficiency in written English, allowing you to engage in the course materials and content, and ensuring you can undertake the variety of assessments.


We are not CRICOS registered. As a result we are not able to accept enrolments for international students on a Student Visa. All students who are not an Australian citizen must have their visa status verified before they can enrol in any nationally recognised course.

Working Holiday Visas are ACCEPTABLE.

What support services are available?

Whilst undertaking training with Allara Learning, you will be provided access to a range of support services including:

  • Academic and learning support
  • Language, literacy and numeracy support
  • External support and counselling services
  • Peer networks

For more information please see the Allara Learning Participant Handbook.

We recommend that you read the Allara Learning Participant Handbook prior to enrolling with us.

What are the outcomes?

Statement of attainment

This course is accredited under the Australian Qualifications Framework (AQF), Australian Skills Quality Authority (ASQA), and is also approved by Liquor and Gaming NSW as satisfying the RSA training provisions. Upon successful completion of this course, participants will receive a Statement of Attainment in: SITHFAB002 Provide responsible service of alcohol

Liquor and Gaming NSW interim certificate

Upon successful completion of this course, participants will also receive a Liquor & Gaming NSW interim certificate which is required to apply for an RSA competency card.

Note: RSA competency cards expire after five years from the date of your course. You must refresh your training prior to this time to continue working in the industry.

How is the course delivered?

This course is delivered over 6 hours in a face-to-face classroom environment by a qualified and Liquor and Gaming NSW approved trainer and assessor.

Exam information

At the end of the course you are required to successfully complete a written assessment.

Course plan

Responsible Service of Alcohol (RSA)

Learn and develop the skills and knowledge required to responsibly sell or serve alcohol.

This unit describes the performance outcomes, skills and knowledge required to responsibly sell or serve alcohol.

Responsible practices must be undertaken wherever alcohol is sold or served, including where alcohol samples are served during on-site product tastings. This unit, therefore, applies to any workplace where alcohol is sold or served, including all types of hospitality venues, packaged liquor outlets and wineries, breweries and distilleries.

The unit applies to all levels of sales personnel involved in the sale, service and promotional service of alcohol in licensed premises. Those selling or serving alcohol may include food and beverage attendants; packaged liquor sales persons selling in person, over the phone or online; winery, brewery and distillery cellar door staff; and supplier sales representatives. The unit also applies to security staff who monitor customer behaviour and to the licensee who is ultimately responsible for responsible service of alcohol (RSA) management.

The unit incorporates the knowledge requirements, under state and territory liquor licensing law, for employees engaged in the sale or service of alcohol.

Certification requirements differ across states and territories. In some cases all people involved in the sale, service and promotional service of alcohol in licensed premises must be certified in this unit. This can include the licensee and security staff.

This unit covers the RSA skill and knowledge requirements common to all States and Territories. Some legislative requirements and knowledge will differ across borders. In some cases after completion of this unit, state and territory liquor authorities require candidates to complete a bridging course to address these specific differences.

Those developing training to support this unit must consult the relevant state or territory liquor licensing authority to determine any accreditation arrangements for courses, trainers and assessors.

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Subsidised Prices

Non-subsidised Prices

Full Fee*

* Accreditation: Tactical Training Group - RTO 91054


Talk to a training advisor about your requirements

1300 772 724

SITHFAB002 Provide Responsible Service of Alcohol (NSW)

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