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Certificate IV in Business


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This qualification is suited to those working as administrators and project officers. In this role, individuals use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Job roles

The following occupations relate to this qualification.

Administration Officers carry out general administrative tasks. This may include producing documents from notes or shorthand, assisting other staff in general duties, handling colleague or client enquiries, maintaining databases, scheduling, and managing records and basic accounts.

Administration Officers (Local Government) undertake a wide range of general administrative work in a local government organisation. They may assist customers with rates enquiries, contribute to policy development, and create and maintain business records. More experienced officers may develop, implement and review operational plans, establish cooperative arrangements with other organisations and monitor council procedures to ensure compliance with relevant legislation.

Administrative Assistants assist with a range of clerical and administrative activities, respond to basic enquiries from the public and other organisations, and perform other duties under supervision.

Business Administration Officers (Local Government) focus on local government business issues. They may administer contracts, prepare tender documentation and responses to tenders, develop and maintain supplier relationships and prepare accounts and rates notice forms.

Coordinators of business operations organise specific day-to-day operations and supervise teamwork to ensure business activities and policies are streamlined across a team or department. They prioritise workloads and ensure tasks are completed. Generally, they take instruction from Managers, and delegate to Team Members.

Skills developed

This course aims to provide participants with sound business industry sector skills including;

  • Writing complex documents
  • Software utilisation
  • Researching information
  • Implementing management operational plans
  • Managing and improving personal effectiveness and development


Qualification Certificate IV in Business
National course code BSB40215
Accreditation WG Learning
Recognition Nationally Recognised Certificate - meets AQF standards (What's this?)
Duration Self paced, minimum of 6 -24 months
Study mode On-site

Course plan

Total Units: 10

1 Core Units 9 Elective Units

  • Implement and monitor WHS policies, procedures and programs to meet legislative requirements BSBWHS401

Elective Subjects

  • Customer Service
  • E-Business
  • Financial Administration
  • General Administration
  • Innovation
  • Intellectual Property
  • Interpersonal Communication
  • IT Use
  • Learning and Development
  • Marketing
  • Project Management
  • Relationship Management
  • Research
  • Risk Management
  • Sustainability
  • Writing

Who is this course for?

A certificate IV in Business can assist in a wide range of fields including Customer Service, Financial, Administration, IT use, Project Management, Record Keeping and Risk Management.

This qualification is suitable for an Australian Apprenticeship pathway.

What are the entry requirements?

There are no entry requirements for this qualification, however there are preferred entry pathways for candidates considering this qualification.

Can I get Recognition of Prior Learning? (RPL)

Yes, skills and qualifications you already have may count towards your qualification.

Find out more

What are the pathways into the qualification?

BSB30115 Certificate III in Business or other relevant qualification/s


with vocational experience assisting in a range of environments providing administrative or operational support to individuals and/or teams but without a formal business qualification.

What are the pathways from the qualification?

After achieving this qualification candidates may undertake a range of Diploma level qualifications within the BSB Business Services Training Package, or other Training Packages.

What are the outcomes?

This course is accredited under the Australian Quality Training Framework (AQTF), Australian Skills Quality Authority (ASQA).

Upon successful completion of this course, participants will receive a nationally recognised qualification, BSB40215 Certificate IV in Business.

What are the course requirements?

What you'll need.

English Language

In order to successfully enrol in this course, you must have a level of proficiency in written English, allowing you to engage in the course materials and content and ensuring you can undertake the variety of assessments.


The following industries relate to this qualification.

This sector covers the activities necessary for the effective operation of a business. For qualifications relating to this industry, use the headings Advertising and Marketing, Business Administration, Commerce, Customer Service, Financial Services, Industrial Relations, Legal Administration, or Small Business.

This sector covers the administrative aspects of governments at the local, state and federal levels. For qualifications relating to specific aspects of government administration, use the headings Courts, Government Regulation, Government Service Delivery, Local Government, or Public Administration.

This sector covers the administrative tasks of local government.


Non-Subsidised training

Program* Price
Full Fee $2,000

* Accreditation: WG Learning - RTO 91178

Subsidised training

We offer subsidised training in the following highlighted states and territories


NSW subsidised training: WG Learning - RTO 91178

Program Non-concessional Concessional
Traineeships * $0 $0
Targeted Priorities Full Qualification (TPFQ) - 1st qualification $1,580 $240
Targeted Priorities Full Qualification (TPFQ) - 2nd qualification $1,850 $240

* Under the NSW Government's Fee Free Traineeship Initiative, NSW trainees who are funded under Smart and Skilled, and commence subsidised training on or after 1 January 2020, are eligible for free training. For trainees who are not eligible, the fee for a qualification delivered under a traineeship is capped at $1,000. For more information please refer to

ACT subsidised training

Program Non-concessional Concessional
Traineeships $350 $0
Apprenticeships (First Year) $350 $0
Apprenticeships (Each subsequent year) $600 $0

Recognition of prior learning (RPL)

Fees for RPL applications are calculated on a case by case basis and may be reduced due to credit transfer. The base price for RPL applications is:

  • Certificate II to Certificate IV qualifications $1,500^
  • Diploma to Advanced Diploma qualifications $2,000^

Employer incentives

Your investment in skilling your staff through training may also bring with it a number of State and Australian Government financial incentives.

Financial incentives you may be eligible for include:

  • Australian Government standard Commencement and Completion Incentives ranging from $750
    to over $4,000
  • Training award pay rates (if required)
  • Exemption or rebates from payroll tax (where applicable)
  • Exemption of apprentice’s wages from workers compensation premium calculations (NSW apprentices)
  • Extra incentives to assist in the employment of under-represented groups such as
  • Apprentices or trainees with a disability, mature age, school-based and Indigenous
  • A number of extra incentives which are available for certain areas or qualifications

Note Incentives are dependent on meeting eligibility criteria.

Contact Allara Leaning on 1300 772 724 to discuss your eligibility for incentives.


Talk to a training consultant about your requirements

1300 772 724

BSB40215 Certificate IV in Business