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SIR40316

Certificate IV in Retail Management

  • apartment
    Work-based delivery
  • time-alarm
    12 months to 2 years
  • round-dollar
    $4,000
  • award-49
    Award issued by Tactical Training Group - RTO Code: 91054

Overview

The SIR40316 Certificate IV in Retail Management qualification is designed to strengthen your retail skills and knowledge to allow you to advance your career to the next level.

This qualification and training program will prepare you to work more independently and to operate in a supervisory or team leader role with confidence. It incorporates a range of key subjects that provide the foundations needed to effectively manage a team and workplace operations in a retail environment.

Who is this course for?

The SIR40316 Certificate IV in Retail Management is ideal for individuals seeking to gain the skills and knowledge to work more independently in the retail industry, and to step into a supervisory or team leader role with confidence.

Individuals with this qualification are able to perform roles such as store manager, department manager and assistant store manager.

This qualification is suitable for a traineeship pathway.

Course plan

Learn and develop the skills and knowledge required to maintain store security and safety by monitoring and coordinating workplace practices to ensure organisational policies and procedures and legislative requirements are adhered to.

Units of competency addressed:

Learn and develop the skills and knowledge required to manage and ensure the delivery of customer service standards and work with team members to improve customer experiences.

Units of competency addressed:

Learn and develop the skills and knowledge required to lead and manage a frontline team by delegating work, monitoring performance and taking action to improve standards of performance. Gain the ability to maintain employee relations in the workplace and implement dispute and grievance procedures when employment related issues occur.

Units of competency addressed:

​Learn and develop the skills and knowledge required to identify workplace recruitment needs and follow organisational recruitment processes to hire and induct new team members.

Units of competency addressed:

Learn and develop the skills and knowledge required to create, administer and communicate staff rosters, including the ability to plan rosters according to industrial provisions and operational efficiency requirements, and within wage budgets.

Units of competency addressed:

Learn and develop the skills and knowledge required to drive the sales of products and services, and create a sales environment, to meet sales targets.

Units of competency addressed:

Learn and develop the skills and knowledge required to manage retail store financials by controlling costs, managing rosters and stock levels, and reviewing financial performance.

Units of competency addressed:

Learn and develop the skills and knowledge required to effectively implement operational plans by monitoring operational performance, planning and acquiring resources and providing reports on performance as required. Gain the ability to implement continuous improvement systems and processes, including using systems and strategies to actively encourage the team to participate in the process, monitoring and reviewing performance, and identifying opportunities for further improvements.

Units of competency addressed:

Learning outcomes

Along with general employability skills, the SIR40316 Certificate IV in Retail Management course aims to provide participants with a wide range of retail supervisory and leadership skills, including;

  • Workplace safety management
  • Customer service
  • Team leadership and management
  • Staff recruitment and induction
  • Rostering staff
  • Sales strategies
  • Financials management
  • Operational plans and business improvement

National recognition

Upon successful completion of the training and assessment, you will receive the SIR40316 Certificate IV in Retail Management qualification. This qualification holds national recognition and is valued by industry and educational institutions, both in Australia and globally.

Meet our team

Comron Mubarakai
Comron Mubarakai
State Operations Manager - QLD

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Andrew Mitsikas
Andrew Mitsikas
Training Facilitator - Leadership and Retail

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Frequently Asked Questions

This course has a standard fee of $4,000. Contact our client relations team to discuss available payment options.

You may be able to access government subsidises to support the costs of training. If accessing subsidies for training a co-contribution fee may apply.

Please select your state or territory from the options below to view the co-contribution fees for subsidised training:

This course is a work-based course. This means you will complete the development of knowledge and skills through on-the-job learning and complete assessments within your workplace. 

An Allara Learning training facilitator will conduct workplace visits on an agreed schedule and to conduct training and assessment. You will be required to complete a series of assessment tasks in between each workplace visit.

Through Allara Learning’s Student Portal you will be able to:

  • Access your learning materials and assessments
  • Undertake and complete assessments
  • Contact your trainers and assessors
  • Receive feedback on your assessment outcomes

The duration for the course is 12 months. To complete the course in this timeframe, you will need to attend each of the scheduled workshops and complete the on-the-job learning tasks. The time taken to complete your course will depend on your level of already attained skills and knowledge.

Education requirements
Entry to this qualification is open to individuals who:

  • have achieved a Certificate III in Retail
    or
  • have relevant industry employment experience in a job role that has involved the application of skills and knowledge described in core units of competency from the SIR30216 Certificate III in Retail.

Subsidised training
Some states and territories have specified entry requirements for participants accessing subsidised training.

To identify the specific entry requirements for your state or territory and determine if subsidised training is available, please contact our Client Relationship team.

English language requirements
To enrol in this course, you must have a level of proficiency in English language, literacy and numeracy, allowing you to engage in the course materials and content, and ensuring you can undertake the variety of assessments. You will be required to complete a Language, Literacy and Numeracy (LLN) assessment at the time of application to assess your English language level.

Physical requirements
No physical requirements apply to this course.

Government subsidised training may available through traineeships and apprenticeships in:

  • ACT
  • NSW
  • QLD

Contact our client relations team to see if you qualify for government funded support.

You may complete payment of your course fees via a payment plan.

Yes, this is a work-based course and employment is essential for you to complete the required learning and assessment tasks.

Yes, this course is eligible for a traineeship pathway. 

Contact our client relations team for more details.

To access learning and assessment materials, you will need to have access to a computer or tablet with internet access.

Your computer will need to have an appropriate suite of office software such as Microsoft office, G Suite or equivalent installed.

Some assessment tasks and projects may require access to a printer and scanner.

Whilst undertaking training with Allara Learning, you will be provided access to a range of support services including:

  • Academic and learning support
  • Language, literacy and numeracy support
  • External support and counselling services
  • Peer networks

For more information please see the Participant Handbook.

We recommend that you read the Participant Handbook prior to enrolling with us.

Yes, this course leads to a nationally recognised qualification.

Upon successful completion of this course, participants will receive a nationally recognised qualification, SIR40316 Certificate IV in Retail Management.

Tactical Training Group Pty Ltd, RTO ID 91054 is responsible for the quality of the training and assessment in compliance with the Standards for RTOs, 2015 and for the issuance of the AQF certification documentation.

This qualification provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores, and quick service restaurants.

Individuals with this qualification are able to perform roles such as store manager, department manager and assistant store manager.

Completing this course can enhance your career growth potential. 

Yes, skills and qualifications you already have may count towards your qualification.

Contact our client relations team to enquire and/or apply for RPL.