SIT50422
Diploma of Hospitality Management
(Advanced entry)
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Online delivery
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12 months
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$3,600*
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Award issued by Tactical Training Group - RTO Code: 91054 OR WG Learning - RTO Code: 91178
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Overview
Elevate your hospitality career to new heights with the SIT50422 Diploma of Hospitality Management.
The hospitality industry is a dynamic and ever-evolving field, and leadership skills are in high demand. The Diploma of Hospitality Management empowers you to embrace a management and leadership role within this exciting industry. Whether you're currently employed in hospitality or aspire to lead a team in the future, this course will provide you with the tools and expertise to excel in a supervisory capacity.
With this qualification, you'll have the edge needed to progress in your hospitality career. From restaurant and hotel management to event coordination and catering, your leadership skills will be sought after in a wide variety of job roles. This program not only enhances your knowledge of hospitality operations but also equips you with the ability to inspire and guide your colleagues towards excellence.
Throughout this program, you'll delve deep into advanced hospitality topics, including team leadership, customer service excellence, financial management, and risk assessment. You'll gain practical experience in supervisory roles, honing your decision-making and problem-solving abilities. Our focus on leadership development ensures that you not only meet industry standards but also become a driving force within your team and organisation.
Who is this course for?
To enrol in this course you must be an existing worker within the hospitality industry and have:
- a minimum of 2-3 years’ work experience in a team leader and/or supervisory role
- the support of your supervisor or employer
- completion of SIT40422 Certificate IV in Hospitality (or equivalent)
This program is designed for industry professionals who are ready to take the next step in their journey, enhancing their skills, knowledge, and leadership capabilities. By gaining this qualification, you not only expand your horizons within the vibrant hospitality sector but also open doors to a world of diverse career opportunities where you'll guide and inspire others to excel.
This qualification is suitable for a traineeship pathway.
Course plan
Recognition of prior learning or Credit transfer
The following units of competency will be attained through either direct Credit Transfer or Recognition of Prior Learning.
To enter the Advanced Entry stream for this qualification, candidates must hold prior work experience and/or a SIT40422 Certificate IV in Hospitality or other relevant lower level qualification.
Units of competency addressed:
- SITHFAB021 Provide responsible service of alcohol
- SITHGAM022 Provide responsible gambling services
- SITXFSA005 Use hygienic practices for food safety
- SITXFSA006 Participate in safe food handling practices
- SITHFAB023 Operate a bar
- SITHFAB024 Prepare and serve non alcoholic beverages
- SITHFAB030 Prepare and serve cocktails
- SITHFAB027 Serve food and beverage
- SITHFAB034 Provide table service of food and beverage
- SITHIND006 Source and use information on the hospitality industry
- SITHIND008 Work effectively in hospitality service
- SITXHRM007 Coach others in job skills
- SITXINV006 Receive, store and maintain stock
- SITXINV007 Purchase goods
- SITXWHS006 Identify hazards, assess and control safety risks
- SITXWHS007 Identify hazards, assess and control safety risks
- SITXCCS015 Enhance customer service experiences
- SITXHRM009 Lead and manage people
- SITXCOM010 Manage conflict
- SITXMGT004 Monitor work operations
- SITXHRM008 Roster staff
- SITXFIN009 Manage finances within a budget
Manage the customer experience
Learn and develop the skills and knowledge required to develop, monitor and adjust customer service practices. Improve your ability to consult with colleagues and customers, develop policies and procedures for quality service provision, and manage the delivery of customer service.
Units of competency addressed:
Recruit, induct and roster staff
Learn and develop the skills and knowledge required to coordinate the recruitment, selection and induction of new staff members within the framework of existing human resource policies and procedures. It requires the ability to identify recruitment needs, develop selection criteria, process and evaluate applications, select people according to their attitude, aptitude and fit to the position and coordinate induction programs.
Units of competency addressed:
Manage team performance
Learn and develop the skills and knowledge required monitor staff performance within the framework of established performance management systems. It requires the ability to monitor the day-to-day effectiveness of staff and conduct structured performance appraisals and formal counselling sessions.
Units of competency addressed:
Budgets and finance management
Learn and develop the skills and knowledge required to analyse financial and other business information to prepare and monitor budgets. It requires the ability to draft and negotiate budgets, identify deviations, and manage the delivery of successful budgetary performance.
Units of competency addressed:
Business networks and relationships
Learn and develop the skills and knowledge required to establish and manage positive business relationships. It requires the ability to use high level communication and relationship building skills to conduct formal negotiations and make commercially significant business-to-business agreements.
Units of competency addressed:
Legal compliance
Learn and develop the skills and knowledge required to develop and monitor implementation of the operational plan to provide efficient and effective workplace practices within the organisation’s productivity and profitability plans. Learn to oversee and monitor the quality of day-to-day work, including the ability to communicate effectively with team members, plan and organise rostering to support operational functions, and solve problems.
Units of competency addressed:
Learning outcomes
Along with general employability skills, this course aims to provide participants with a wide range of hospitality supervisory and leadership skills, including;
- Food safety supervision
- Stock control management
- Customer service
- Hospitality industry skills
- People management
- Coaching skills
- Rostering staff
- Managing and monitoring WHS
- Managing budgets
- Sustainable work practices
- Work operations and operational plans
National recognition
Upon successful completion of the training and assessment, you will receive the SIT50422 Diploma of Hospitality Management qualification. This qualification holds national recognition and is valued by industry and educational institutions, both in Australia and globally.
Meet our team
Frequently Asked Questions
This course has a standard fee of $3,600*. Contact our client relations team to discuss available payment options.
You may be able to access government subsidises to support the costs of training. If accessing subsidies for training a co-contribution fee may apply.
Please select your state or territory from the options below to view the co-contribution fees for subsidised training:
This course is a work-based course. This means you will complete the development of knowledge and skills through on-the-job learning and complete assessments within your workplace.
An Allara Learning training facilitator will conduct workplace visits on an agreed schedule and to conduct training and assessment. You will be required to complete a series of assessment tasks in between each workplace visit.
Through Allara Learning’s Student Portal you will be able to:
- Access your learning materials and assessments
- Undertake and complete assessments
- Contact your trainers and assessors
- Receive feedback on your assessment outcomes
The duration for the course is 6 to 12months. To complete the course in this timeframe, you must have advanced standing (credit transfer) via the completion of a lower level qualification and will need to attend each of the scheduled workshops and complete the on-the-job learning tasks. The time taken to complete your course will depend on your level of already attained skills and knowledge.
The candidate entering the course must be an existing worker, and have:
- a minimum of 2-3 years’ work experience in a team leader and/or supervisory role
- the support of your supervisor or employer
- completion of SIT40422 Certificate IV in Hospitality (or equivalent)
Subsidised training
Some states and territories have specified entry requirements for participants accessing subsidised training.
To identify the specific entry requirements for your state or territory and determine if subsidised training is available, please contact our Client Relationship team.
English language requirements
To enrol in this course, you must have a level of proficiency in English language, literacy and numeracy, allowing you to engage in the course materials and content, and ensuring you can undertake the variety of assessments. You will be required to complete a Language, Literacy and Numeracy (LLN) assessment at the time of application to assess your English language level.
Physical requirements
No physical requirements apply to this course.
Government subsidised training may available through traineeships and apprenticeships or other government funding initiatives in:
- ACT
- NSW
- QLD
Contact our client relations team to see if you qualify for government funded support.
You may complete payment of your course fees via a payment plan.
Yes, this is a work-based course and employment is essential for you to complete the required learning and assessment tasks.
Yes, this course is eligible for a traineeship pathway.
Contact our client relations team for more details.
To access learning and assessment materials, you will need to have access to a computer or tablet with internet access.
Your computer will need to have an appropriate suite of office software such as Microsoft office, G Suite or equivalent installed.
Some assessment tasks and projects may require access to a printer and scanner.
Whilst undertaking training with Allara Learning, you will be provided access to a range of support services including:
- Academic and learning support
- Language, literacy and numeracy support
- External support and counselling services
- Peer networks
For more information please see the Participant Handbook.
We recommend that you read the Participant Handbook prior to enrolling with us.
Yes, this course leads to a nationally recognised qualification.
Upon successful completion of this course, participants will receive a nationally recognised qualification, SIT50422 Diploma of Hospitality Management issued by Tactical Training Group Pty Ltd, RTO ID 91054.
Tactical Training Group Pty Ltd, RTO ID 91054 is responsible for the quality of the training and assessment in compliance with the Standards for RTOs, 2015 and for the issuance of the AQF certification documentation.
This course is aids in developing skills and knowledge to become a quality workplace leader within a hospitality serivces environment paving the way for the opportunity to work as a Restaurant Manager, Hotel manager, Sous, Head, or Executive chef or other higher level management role.
Completing this course can enhance your career growth potential.
Yes, skills and qualifications you already have may count towards your qualification.
Contact our client relations team to enquire and/or apply for RPL.