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Responsible Service of Alcohol


  • presentation
    Classroom delivery
  • time-alarm
    6 hours face-to-face with a qualified RSA Trainer
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  • award-49
    Award issued by Tactical Training Group - RTO Code: 91054
Responsible Service of Alcohol Course Logo


The Responsible Service of Alcohol (RSA) course provides liquor service staff with the knowledge and awareness required to responsibly serve alcohol in licensed premises. Participants will develop their knowledge surrounding compliance with liquor laws, strategies that can be used to ensure that customers drink responsibly and that minors do not have access to alcohol through ID checks and secondary sales/supply, harm minimisation strategies, and dealing with intoxication, including assessing alcohol-affected customers and refusing service.

Who is this course for?

If you are working (or planning to work) in a venue that serves alcohol, you need RSA certification to work in any of the following roles:

  • Licensee or manager
  • Secretary of a registered club
  • Staff who sell, supply, or serve alcohol on the licensed premises
  • Staff who perform crowd control or bouncer activities
  • RSA marshals, if they are required in the venue by law or licence condition.

Course plan

Responsible service of alcohol (RSA) covers the skills and knowledge required to responsibly sell, serve or supply alcohol.

Responsible practices must be undertaken wherever alcohol is sold, served or supplied, including where alcohol samples are served during on-site product tastings. This unit therefore applies to any workplace where alcohol is sold, served or supplied, including all types of hospitality venues, packaged liquor outlets and wineries, breweries and distilleries.

Units of competency addressed:

Learning outcomes

Statement of attainment

This course is accredited under the Australian Qualifications Framework (AQF), Australian Skills Quality Authority (ASQA). Upon successful completion of this course, participants will receive a Statement of Attainment in: SITHFAB002 Provide responsible service of alcohol

Liquor and Gaming NSW interim certificate

This course is also approved by Liquor and Gaming NSW as satisfying the RSA training provisions. Upon successful completion of this course, participants will also receive a Liquor & Gaming NSW interim certificate which is required to apply for an RSA competency card.

Note: RSA competency cards expire after five years from the date of your course. You must refresh your training prior to this time to continue working in the industry.

National recognition

Upon successful completion of the training and assessment, you will receive a statement of attainment. This statement of attainment holds national recognition and is valued by industry and educational institutions, both in Australia and globally.

Meet our team

Rosie Wilson
Rosie Wilson
Head of Training


Andrew Scammell
Andrew Scammell
Training Facilitator - Hospitality and Business
Brenton Miller
Brenton Miller
Training Facilitator - Leadership and Hospitality

Frequently Asked Questions

No, this course covers the Responsible services of alcohol requirements only.

If in NSW, visit the website and refer to the Licensee Training Tool to determine if you require licensee training.

For other states and territories, visit the contact your liquor and gamin authority for details regarding training for licensee. 

This course is delivered over 6 hours in a classroom environment by a qualified trainer and assessor.

For metoropolitan based studentds, classes are run face-to-face. For those in remote locations, classes are delivered via virtual classroom.

In NSW, the course is delivered by a Liquor and Gaming NSW approved trainer and assessor.

No. This course is a short course and is only offered through Fee for service.

Education entry requirements
There are no formal entry requirements for this qualification.

English language requirements
In order to successfully enrol in this course, you must have a level of proficiency in written English, allowing you to engage in the course materials and content, and ensuring you can undertake the variety of assessments.

Physical requirements
No physical requirements apply to this course.

No, employment is not required. This course provides the necessary certification required to gain employment within the hospitality industry in a range of roles where alcohol is served.

This is a short course and as such does not qualify for a traineeship pathway.

To access learning and assessment materials, you will need to have access to a computer or tablet with internet access.

Your computer will need to have an appropriate suite of office software such as Microsoft office, G Suite or equivalent installed.

If you do not have access to a suitable computer or digital device, the training facilitator will provide you with print based assessment materials.

Yes, this course is accredited under the Australian Qualifications Framework (AQF), Australian Skills Quality Authority (ASQA).

Upon successful completion of this course, participants will receive a nationally recognised certificate for, SITSS00071 Responsible service of alcohol.

Whilst undertaking training with Allara Learning, you will be provided access to a range of support services including:

  • Academic and learning support
  • Language, literacy and numeracy support
  • External support and counselling services
  • Peer networks

For more information please see the Allara Learning Participant Handbook.

We recommend that you read the Allara Learning Participant Handbook prior to enrolling with us.

This course provides the required certification you will need to operate as a café attendant, bar tender, waiter, or food service professional within a broad variety of food and beverage service establishments where alcohol is served and/or supplied.

Recognition of prior learning is not applicable to this short course.