The ‘Develop and plan work priorities’ masterclass is designed to provide you with the skills and knowledge needed to effectively plan and prioritise work tasks of self and others.
Learn a variety of different systems used to review workloads, identify key priorities, allocate and schedule tasks to ensure efficient operational performance of yourself and your team. Build confidence in the decision-making practices of leaders and the identify positive and impactful ways in which to motivate others.
Who is this course for?
The masterclass is primarily intended for senior operational personnel, supervisors, and managers who have some level of independence, discretion, and judgment to support the ongoing development of staff within the workplace through mentoring arrangements.
Our masterclasses are tailored to provide in-house training for businesses. A masterclass session can accommodate groups of up to 15 participants per workshop.
Learning outcomes
By the end of the workshop, you will be able to:
Understand your role, the role of others and individual accountabilities
Use a range of methods for prioritisation of work tasks
Use and adapt technology to manage work tasks of self and team
Develop, implement and critically review work schedules
Analyse variations between expected and actual work performance
Seek and provide constructive feedback on self and team performance
Meet our team
James Richards
National General Manager
Comron Mubarakai
State Operations Manager - QLD
Rosie O’Connor (Wilson)
Head of Training
What our clients are saying
“These leadership courses are absolutely invaluable. The training that Allara Learning has provided has been absolutely fantastic.”
This course is a classroom based course. An Allara Learning training facilitator will deliver a full day workshop comprising 6 hours of training on-site. During the conduct of this training, participants will undertake a range of interactive learning and development tasks.
This course is a non-accredited course, however the course content and learning activities have been developed to align with accredited units of competency.
Participants of this course may be able to receive Recognition of Prior Learning (RPL) towards the BSB40520 Certificate IV in Leadership and Management and/or other relevant accredited qualifications.
What is Recognition of Prior Learning (RPL)? If you have recently completed studies at University, TAFE, school or with a Registered Training Organisation (RTO), you may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer. Recognition of Prior Learning (RPL) is the application of prior knowledge from studies or work experience as credits to the course you are studying or applying to study. Each module of each course has certain learning outcomes and assessment criteria that need to be achieved in order to be deemed competent in modules. If you believe that you have already achieved the learning outcomes of a particular module then you can apply for RPL. If you have worked in a relevant role for a long time you may be eligible for Recognition of Prior Learning. If you are eligible for RPL you may be able to complete your program faster or in a way that is more efficient. If you think you are eligible for RPL, please refer to Part 5 of the Student Handbook for further information. Allara Learning accepts and recognises Australian Qualification Framework (AQF) qualifications and statements of attainment issued by any RTO.
What is a Credit Transfer? A credit transfer recognises previous learning undertaken at one institution or provider as being equivalent to the learning undertaken at another institution or provider. Credit transfer may be granted for individual modules, subjects and/or units of competence, or in some cases for whole courses or qualifications which are deemed to be equivalent. In general, the outcome of a successful application for credit transfer is advanced standing into your desired course. This means that you will be granted an exemption for a particular module, subject, and/or unit of competence for the course in which you are enrolled. In this way, you will not be required to repeat your previous learning. Credit transfer reduces unnecessary duplication and increases your capacity to maximise your career and employment opportunities. If you think you are eligible for credit transfer please contact Allara Learning who will arrange for you to be issued with an application form.
How Does This Work? A vocational qualification is made up of a set number of Units of Competence. A Unit of Competence is a description of some part of the work you do. Each Unit lists what you need to know, and what you need to be able to do, to be competent in that Unit. If you are competent at a task, it means:
You can carry out the task correctly
You understand what the task is about and why you do it that way
You know what to do if something goes wrong while you’re doing it
You know how to apply what you’ve learned in one situation to another situation
Every Unit of Competence in a qualification has a set of Elements and Performance Criteria that must be achieved before an individual will be deemed competent in that Unit. In broad terms the process of RPL involves matching what you already know and can do, with the Elements of the qualification. If you can show that you have already attained one or more Units you will gain an exemption from doing the Unit and obtain recognition for the skills and knowledge that you already have. In this way, RPL enables an individual to focus on developing skills and knowledge in new areas, rather than re-learning what he or she already knows and can do.
Possible Benefits of RPL If you can show you have attained for a Unit of Competence you will gain a credit for that unit. However, if you cannot claim you know or can do everything described in the Elements and Performance Criteria the RPL process can still help by clarifying what relevant skills you do and do not possess – so that a learning program for you could be tailored accordingly. An added benefit of completing the RPL process is that you will assemble evidence of your achievements in the form of a permanent and portable record of your professional development.
How to Apply for RPL? To apply for RPL contact Allara head office or speak with your training facilitator.
Australian Capital Territory
Training Providers must charge a tuition fee except where the student is exempt, or eligible for a concession and the Training Provider chooses to waive the remaining tuition fee.
Training Providers may determine the fee per delivery mode; however, it must be equal to or higher than the published mandatory minimum tuition fee for each Australian Apprenticeship qualification.
The mandatory minimum tuition fee is $350 per qualification.
All Allara Learning courses offered through subsidised training in the ACT are charged at the rate of $350 per qualification.
Concession fees
A student is eligible for a fee concession if, at the commencement of training they:
hold a current health care card or pension card, or
can prove genuine hardship.
Where the student is under 18 years of age this rule will apply if the parent/ guardian holds one of the above cards.
Exemption from fees
A student is exempt from the tuition fee where:
the employer is the Training Provider for its own apprentice or trainee, or
the apprentice or trainee leaves one employer and recommences within 12 months with another employer, in the same qualification and with the same Training provider, or
the apprentice or trainee is required to go to a different Training Provider because of a change of RTO process, or
the student is a school based apprentice and the school is the Training Provider.
Queensland
As a Skills Assure Supplier (SAS), Allara Learning provides subsidised training through Career Start and Career Boost programs.
Career start
Career Start helps individuals launch their careers by providing skills training and support for those seeking jobs, moving into more skilled roles, or completing an apprenticeship or traineeship. Career Start offers two training pathways, either a general training pathway or employment-based apprenticeship or traineeship pathway.
Career boost
Career Boost is designed to help individuals acquire the higher-level skills needed to secure employment, advance their careers and offers eligible students a subsidised training place in a Certificate IV, Diploma, or Advanced Diploma qualification, either through a general training pathway or a higher-level apprenticeship or traineeship.
General training pathway co-contribution fees
Qualifications funded by Career Start and Career Boost General Training Pathway programs require a student co-contribution fee. The following table lists the courses offered by Allara Learning that are funded by these programs and the student co-contribution fees applicable for each course.
The student co-contribution fee for general training is calculated at a per unit rate of $20 per unit of competency for non-concessional, or $5 per unit of competency for concessional.
No more than 30% of the total fee will be charged prior to course commencement.
Concessional co-contribution fees
To be eligible for a Concession fee under the General Training Pathway a student must meet one or more of the following criteria:
Holds a Health Care, Veteran or Pensioner Concession Card issued under Commonwealth law, or is the partner or a dependant of a person who holds such a card and is named on the card;
Holds an official form issued under Commonwealth law confirming that they, their partner, or the person of whom they are a dependant is entitled to concessions under a Health Care, Veteran or Pensioner Concession Card;
Identifies as Aboriginal or Torres Strait Islander;
Has a disability;
Is an adult prisoner.
General training pathway indicative fees
The following table provides the indicative fees for courses offered by Tactical Training Group Pty Ltd, 91054 under the General training pathway.
Qualification
Non-concessional
Concessional
BSB30120 Certificate III in Business
$260
$65
SIT20322 Certificate II in Hospitality
$240
$60
SIT20421 Certificate II in Cookery
$260
$65
SIT30622 Certificate III in Hospitality
$300
$75
SIT40422 Certificate IV in Hospitality
$420
$105
SIT40521 Certificate IV in Kitchen Management
$660
$165
SIT50422 Diploma of Hospitality Management
$560
$140
The following table provides the indicative fees for courses offered by W G Learning Pty Ltd, 91178 under the General training pathway.
Qualification
Non-concessional
Concessional
SIT30622 Certificate III in Hospitality
$300
$75
Apprenticeship or traineeship pathway co-contribution fees
Co-contribution fees are set by the Department at $1.60 per nominal hour for each Unit of competency or Module and must be calculated at the commencement of each unit or Module.
Apprentices and trainees may be eligible for a partial or full co-contribution fee exemption.
Partial feeexemption
A partial fee exemption applies if the apprentice or trainee:
Was or will be under 17 years of age at the end of February in the year in which the SAS provides training, and is not at school and has not completed year 12;
Holds a Health Care, Veteran or Pensioner Concession Card issued under Commonwealth law, or is the partner or a dependant of a person who holds such a card and is named on the card;
Holds an official form issued under Commonwealth law confirming that the individual, their partner or the person of whom they are a dependant, is entitled to concessions under a Health Care, Veteran or Pensioner Concession Card;
Identifies as Aboriginal or Torres Strait Islander.
Full feeexemption
Full fee exemption applies to:
School-based apprenticeship or traineeship;
an individual who is eligible for a Government subsidy under the Free Apprenticeships for Under 25s initiative
Apprenticeship or traineeship pathway General training pathway indicative fees
The following table provides the indicative fees for courses offered by Tactical Training Group Pty Ltd, 91054 under the Apprenticeship or traineeship pathway.
Qualification
Non-concessional
Concessional
BSB30120 Certificate III in Business
$800
$320
SIT20322 Certificate II in Hospitality
$459.20
$183.68
SIT20421 Certificate II in Cookery
$600
$384
SIT30622 Certificate III in Hospitality
$435.20*
$174.80*
SIT30821 Certificate III in Commercial Cookery
$1,560.00
$998.40
SIT40521 Certificate IV in Kitchen Management
$2,200
$880
The following table provides the indicative fees for courses offered by W G Learning Pty Ltd, 91178 under the Apprenticeship or traineeship pathway.
Qualification
Non-concessional
Concessional
SIT30622 Certificate III in Hospitality
$435.20*
$174.80*
*Co-contribution fees will vary according to the selected course stream and elective units of competency.
New South Wales
Under Smart and Skilled, a student contributes towards the cost of training through the payment of a student fee. The student fee and the subsidy from the Government make up the qualification price.
Student fees are:
Set for the whole qualification (they are not annual or semester fees)
Lower for a student doing their first post-school qualification
Set for the student and the qualification and will be the same regardless of choice of provider.
Fee free training 2023
Students enrolling in Smart and Skilled training in the calendar year 2023, may be eligible for a Fee-Free training place.
Traineeships and Apprenticeships
New entrant traineeships are Fee-Free in the state of NSW.
New entrant and existing worker apprentices are Fee-Free in the state of NSW.
Entitlement Full Qualifications (EFQ)
The following qualifications are available through the Smart and Skilled Entitlement Full Qualifications (EFQ) program.
Qualification
1st Qualification
2nd Qualification
Concessional
SIR20216 Certificate II in Retail Services
$880
$1,050
$160
SIT20322 Certificate II in Hospitality
$880
$1,050
$160
BSB30120 Certificate III in Business
$1,320
$1,580
$240
SIR30216 Certificate III in Retail
$1,450
$1,750
$240
SIT30622 Certificate III in Hospitality
$1,450
$1,750
$240
SIT30821 Certificate III in Commercial Cookery
$2,130
$2,550
$240
Targeted Priorities Full Qualifications (TPFQ)
Qualification
1st Qualification
2nd Qualification
Concessional
BSB40120 Certificate IV in Business
$1,580
$1,850
$240
BSB40520 Certificate IV in Leadership and Management
$1,580
$1,850
$240
BSB50420 Diploma of Leadership and Management
$2,530
$2,850
n/a
SIT40422 Certificate IV in Hospitality
$2,360
$2,750
$240
SIT40521 Certificate IV in Kitchen Management
$2,360
$2,750
$240
SIR40316 Certificate IV in Retail Management
$1,570
$1,840
$240
SIT50422 Diploma of Hospitality Management
$3,750
$4,230
n/a
Concession fees
A student who receives a specified Commonwealth Government benefit or allowance is eligible for a concession fee for a qualification up to and including Certificate IV. The student must be in receipt of the specified benefit or allowance at the time of enrolment to be eligible.
Concession fee is also available to a student who is a dependent of a person receiving a specified Commonwealth Government benefit or allowance.
Commonwealth Government benefits and allowances
Age pension Austudy
Carer payment Disability Support Pension
Farm Household Allowance Family Tax Benefit Part A (Maximum rate)
JobSeeker payment Parenting Payment (Single)
Special Benefit Veterans’ Affairs Pensions
Veterans’ Children education Scheme Widow Allowance
Youth Allowance
Exemption from fees
A student who falls into one of the following categories will qualify for fee-free training:
An Aboriginal or Torres Strait Islander person.
A student with a disability.
Dependent child, spouse or partner of a recipient of a Disability Support Pension.
Refugee ir Asylum seeker (and eligible partners) – for training up to and including Certificate IV.
Recipient of a Fee-Free Scholarship – for training up to and including Certificate IV.
Credit Transfer (CT) and Recognition of Prior Learning (RPL)
Fees for Smart and Skilled enrolments may be reduced when Credit Transfer (CT) and/or Recognition of Prior Learning (RPL) are granted for one or more units of competency.