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Diploma of Leadership and Management


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This qualification reflects the role of individuals who are engaged to manage the work of others or to add value to or review management practices. Their role may be in any industry or organisational setting.

Typically people in these roles will have considerable experience in their respective industries or vocational areas and combine an informed perspective of specific work requirements with their managerial approaches. The qualification requires a sound theoretical knowledge base and managerial competencies to plan, carry out and evaluate own work or the work of a team.

Job roles

The following occupations relate to this qualification.

Business Development Managers implement and assist with the development of business plans. They manage business activities associated with identifying new markets and sources of revenue, and build and maintain business relationships in line with company strategies and objectives.

Business Managers are responsible for the financial and legal details of business and sales transactions. They have an understanding of financing and contract law.

Executive Officers provide high-level support to officials in government or other organisations. They manage teams and offices, conduct research, manage presentations and meetings, and create reports.

Information Services Managers oversee departments responsible for processing and storing information, and managing information systems. They plan for and supervise information storage and maintenance in physical archives or digital storage systems, and facilitate access to stored information. They supervise and direct the activities of information services teams.

Managers plan, organise, direct, and review the day-to-day operations and major functions of commercial, industrial, government and defence organisations. Depending on the size of the organisation, they may delegate tasks to lower-level managers or they may directly manage a workforce. They deal with human resources; internal and external communications; documentation and reporting of business processes, functioning and development; and occupational health and safety.

Office Managers organise and control the functions and resources of offices, such as administrative systems and office personnel. They may be involved in staff hiring, training, supervision and appraisal; maintaining information management systems; and providing budgetary and inventory information and updates to higher management.

Operations Managers oversee and run an organisation's operational activities. They use their specialist expertise and experience to provide advice, planning and guidance to an operations team. They carry out broader management duties, such as managing budgets and resources, liaising with clients or other management staff, and ensuring project goals and objectives are met.

Production Managers oversee and plan for processes which produce goods or resources. They set production targets and ensure they are met; organise and obtain resources necessary for operations; evaluate production techniques and devise improvements; and generally ensure that operations run smoothly and efficiently.

Public Sector Managers perform independent and self-directed management work in the public sector. They may have supervisory responsibilities and perform duties which are diverse in nature, rather than specialist management duties.

Skills developed

  • Manage the organisation of business meetings
  • Managing personal and professional development (self-management)
  • Manage information and knowledge management systems
  • Coordinate and implement customer service strategies
  • Learn to develop business documents in line with organisational requirements
  • Human resources management


Qualification Diploma of Leadership and Management
National course code BSB51918
Accreditation Tactical Training Group
Recognition Nationally Recognised Diploma - meets AQF standards (What's this?)
Duration Self paced, maximum 2 years
Study mode Blended

Course plan

Total Units: 12

4 Core Units plus 8 Elective Units

Develop and use of emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the context of the workplace.

Core Unit | Code: BSBLDR511

Learn and develop the skills and knowledge required to develop and monitor implementation of the operational plan to provide efficient and effective workplace practices within the organisation’s productivity and profitability plans.

Core Unit | Code: BSBMGT517

Learn and develop the skills and knowledge required to lead and manage effective workplace relationships.

Core Unit | Code: BSBLDR502

Learn and develop the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation.

Core Unit | Code: BSBWOR502

Elective Subjects

  • Customer service
  • Financial management
  • Information management
  • Learning and development
  • Management
  • Work health and safety
  • Project management
  • Risk management
  • Workplace effectiveness
  • Human resource management
  • Workplace relations

Who is this course for?

This qualification is for individuals who are currently working in a business role and are looking to further their skills and knowledge, or perhaps those looking to enter the business profession and start a new career.

What are the entry requirements?

There are no entry requirements for this qualification, however there are preferred entry pathways for candidates considering this qualification.

Can I get Recognition of Prior Learning? (RPL)

Yes, skills and qualifications you already have may count towards your qualification.

Find out more

What are the pathways into the qualification?

BSB42015 Certificate IV in Leadership and Management or other relevant qualification


with vocational experience but without formal supervision or management qualification.

What are the pathways from the qualification?

This qualification provides a pathway to work in multiple industry sectors as a manager.

What are the outcomes?

This course is accredited under the Australian Quality Training Framework (AQTF), Australian Skills Quality Authority (ASQA).

Upon successful completion of this course, participants will receive a nationally recognised qualification, BSB51915 Diploma of Leadership and Management.

What are the course requirements?

What you'll need.

Minimum age

You must be at least 16 years old on the date of application. If you are under the age of 18 you will also need an application signed by your parent or guardian.

Minimum education
  • Year 10 and a minimum of one year of vocational experience OR
  • Completion of a government recognised Certificate II course or higher OR
  • Relevant vocational experience
English Language

In order to successfully enrol in this course, you must have a level of proficiency in written English, allowing you to engage in the course materials and content and ensuring you can undertake the variety of assessments.


The following industries relate to this qualification.

This sector covers the activities necessary for the effective operation of a business. For qualifications relating to this industry, use the headings Advertising and Marketing, Business Administration, Commerce, Customer Service, Financial Services, Industrial Relations, Legal Administration, or Small Business.

This sector covers the provision of services to customers before, during and after a purchase.

This sector covers the provision of personal care services. For qualifications relating to this sector, use the headings Beauty, Floristry, Hairdressing, Funeral Services, Laundry and Dry Cleaning, Retail Services, Hospitality, or Tourism.

This sector covers the management of a small retail outlet, or a section or department within a larger retail store.


Non-Subsidised training

Program* Price
Full Fee $3,000

* Accreditation: Tactical Training Group - RTO 91054

Subsidised training

We offer subsidised training in the following highlighted states and territories


NSW subsidised training: Tactical Training Group - RTO 91054

Program Non-concessional Concessional
Traineeships * $0 $0
Targeted Priorities Full Qualification (TPFQ) - 1st qualification $2,530
Targeted Priorities Full Qualification (TPFQ) - 2nd qualification $2,850

* Under the NSW Government's Fee Free Traineeship Initiative, NSW trainees who are funded under Smart and Skilled, and commence subsidised training on or after 1 January 2020, are eligible for free training. For trainees who are not eligible, the fee for a qualification delivered under a traineeship is capped at $1,000. For more information please refer to

ACT subsidised training

Program Non-concessional Concessional
Traineeships $350 $0
Apprenticeships (First Year) $350 $0
Apprenticeships (Each subsequent year) $600 $0

Recognition of prior learning (RPL)

Fees for RPL applications are calculated on a case by case basis and may be reduced due to credit transfer. The base price for RPL applications is:

  • Certificate II to Certificate IV qualifications $1,500^
  • Diploma to Advanced Diploma qualifications $2,000^

Employer incentives

Your investment in skilling your staff through training may also bring with it a number of State and Australian Government financial incentives.

Financial incentives you may be eligible for include:

  • Australian Government standard Commencement and Completion Incentives ranging from $750
    to over $4,000
  • Training award pay rates (if required)
  • Exemption or rebates from payroll tax (where applicable)
  • Exemption of apprentice’s wages from workers compensation premium calculations (NSW apprentices)
  • Extra incentives to assist in the employment of under-represented groups such as
  • Apprentices or trainees with a disability, mature age, school-based and Indigenous
  • A number of extra incentives which are available for certain areas or qualifications

Note Incentives are dependent on meeting eligibility criteria.

Contact Allara Leaning on 1300 772 724 to discuss your eligibility for incentives.


Talk to a training consultant about your requirements

1300 772 724

BSB51918 Diploma of Leadership and Management