Image Description

Skill set

Lead Business Operations

  • laptop-1
    Online delivery
  • time-alarm
    8 to 12 weeks
  • round-dollar
  • award-49
    Award issued by Tactical Training Group - RTO Code: 91054


Unlock the keys to effective leadership in business operations with our comprehensive short course, Lead Business Operations.

Designed for aspiring leaders and managers, this course offers a deep dive into essential competencies from the BSB40520 Certificate IV in Leadership and Management. Participants gain a comprehensive understanding of theoretical concepts and practical implementation strategies for operational planning. They learn to incorporate critical thinking into their daily work practices and identify and coordinate continuous improvement initiatives. Guided by industry experts, individuals develop the confidence and competence needed to navigate the complex landscape of modern business environments.

Who is this course for?

This course is tailored to professionals aiming to advance their careers, managers seeking to refine their leadership skills, and individuals interested in obtaining national recognition for their existing leadership and management competencies.

Course plan

Develop the skills and knowledge required to implement operational plans by planning and acquiring resources, monitoring and adjusting operational performance and providing reports on performance, as required.

Units of competency addressed:

This unit focuses on the skills and knowledge required to use advanced-level critical thinking skills in a workplace context. This includes using methods of analysis, synthesis and evaluation.

Units of competency addressed:

Gain the skills and knowledge required to implement continuous improvement of systems and processes of an organisation. It includes using systems and strategies to encourage the team to participate in the process, monitoring and reviewing performance, and identifying opportunities for further improvements.

Units of competency addressed:

Learning outcomes

Upon completion of the Lead Business Operations course, participants will:

  • Demonstrate proficiency in coordinating business operational plans to align with organizational goals.
  • Apply critical thinking techniques to evaluate work practices and make informed decisions.
  • Implement continuous improvement strategies to enhance efficiency and productivity within their organization.
  • Gain nationally recognised units of competency from the BSB40520 Certificate IV in Leadership and Management, providing a valuable credential for career advancement.

National recognition

Upon successful completion of the training and assessment, you will receive a statement of attainment. This statement of attainment holds national recognition and is valued by industry and educational institutions, both in Australia and globally.

Meet our team

Rosie Wilson
Rosie Wilson
Head of Training


Comron Mubarakai
Comron Mubarakai
State Operations Manager - QLD


Brenton Miller
Brenton Miller
Training Facilitator - Leadership and Hospitality

What our clients are saying

“These leadership courses are absolutely invaluable. The training that Allara Learning has provided has been absolutely fantastic.”
John Jansen
Group Functions Manager | DOOLEYS
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“The whole course has been a really enjoyable, informative and educational experience...The course gave me more confidence in my leadership ability.”
Belinda Pieters
Store Manager | Flower Power
W. Short Hospitality logo
“Almost every employee we have trained through this course has in some way progressed further within their hospitality career in our group”
Shaun Chapman
Group People & Culture Manager | W. Short Hospitality

Frequently Asked Questions

The course is a 100% online course. This means you will complete the development of knowledge and skills through E-Learning. 

You will be required to participate to complete a range of E-Learning modules and assessment tasks including:

  • Micro interactive learning modules
  • Case studies
  • Simulated group activities
  • Workplace-oriented projects

The course includes the integration of realistic work activities and projects. As such, you will need to have access to a real or simulated workplace to complete workplace-oriented projects. 

Through Allara Learning’s Student Portal you will be able to:

  • Participate in live webinars
  • Access your learning materials and assessments
  • Undertake and complete assessments
  • Contact your trainers and assessors
  • Network with your peers through online student forums
  • Receive feedback on your assessment outcomes
  • Access a wide range of support materials and resources 

This course is delivered online. It is typically completed within 8 weeks; however, it can be completed in a shorter timeframe. 

The course must be completed within the maximum enrolment period of 20 weeks.

Education entry requirements
There are no formal entry requirements for this qualification.

English language requirements
In order to successfully enrol in this course, you must have a level of proficiency in written English, allowing you to engage in the course materials and content, and ensuring you can undertake the variety of assessments.

Physical requirements
No physical requirements apply to this course.

This course is offered on a fee-for-service basis. Government subsidised training does not apply to this course. 

You may complete payment of your course fees via a payment plan if required.

Workplace-oriented projects are a fundamental assessment approach for this course. As such, having access to a workplace environment, either through paid employment or work-experience will benefit your personal development. 

If you do not have access to a real workplace environment, the course may be completed using our simulated workplace. 

Discuss with your trainer and assessor which approach best suits your personal situation.

As this is a short course (skill set), this course is not suitable for a traineeship pathway. 

To access learning and assessment materials and complete the course work, you will need to have access to a computer or tablet with internet access.

Your computer will need to have an appropriate suite of office software such as Microsoft office, G Suite or equivalent installed.

Some assessment tasks and projects may require access to a printer and scanner.

Yes, this course is nationally recognised.

Upon successful completion of this course, participants will receive a nationally recognised statement of attainement for three units of competency:

  • BSBOPS402 Coordinate business operational plans
  • BSBCRT411 Apply critical thinking to work practices
  • BSBSTR402 Implement continuous improvement

Tactical Training Group Pty Ltd, RTO ID 91054 is responsible for the quality of the training and assessment in compliance with the Standards for RTOs, 2015 and for the issuance of the AQF certification documentation.

Whilst undertaking training with Allara Learning, you will be provided access to a range of support services including:

  • Academic and learning support
  • Language, literacy and numeracy support
  • External support and counselling services
  • Peer networks

For more information please see the Participant Handbook.

We recommend that you read the Participant Handbook prior to enrolling with us.

This course is a cross sector course, meaning it aids in developing skills and knowledge to become a quality workplace leader in a variety of industry settings and job roles.

Completing this course can enhance your career growth potential. 67% of students that successfully complete this course have received a promotion within the first 12 months post completion.

Yes, skills and qualifications you already have may count towards your qualification.

Contact our client relations team to enquire and/or apply for RPL.